Returns & Exchanges
At Shiny Satin Lipstick Crayon, we want you to love your glow. If you are not completely satisfied with your purchase, we offer a hassle-free return or exchange within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unused or gently used lipstick crayon in its original packaging to ensure the product is protected during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Ship and Refund
Drop off your package at any authorized carrier location; once received and inspected, we will process your refund or send your new shade within 5-7 business days.